Balwyn Health Care
Quality, Trusted, Family Medical Doctors (Since 1986)
Address
4 Belmore Road
Balwyn VIC 3103
Contact
Ph: (03) 9859 4188
Fax: (03) 9859 7356
Opening Hours
| Mon–Fri | 8:30am–6:00pm |
| Sat | 8:30am–11:30am |
| Sun | Closed |
After-Hours
After-hours GP care:
- DoctorDoctor (locum service): 132 660 or 03 7038 4703
- MyEmergencyDoctor.com (telehealth with paid emergency specialists): 1800 000 633
- Nurse on Call : 1300 60 60 24
- 1800Medicare : 1800633422 (Emergency, free, nurse)
Emergency Care
In a medical emergency: Dial 000
Priority Care Centres
(urgent injuries / illness — alternative to hospital emergency)
- Forest Hill: 03 8804 1940
- Heidelberg: 03 9000 9276
SERVICES OFFERED BY THE GP’s
Comprehensive Care for Every Stage of Life
Expert medical care for every member of your family, delivered with warmth and clinical excellence.
BOOK APPOINTMENT- Quality family health care
- Pathology onsite
- Women’s health matters
- PAP smears
- Antenatal care
- Mature aged care
- Travel medicine
- Wound care
- Cosmetic medicine
- Ear microsuction
- Insurance and private health checkups
- Minor surgical procedures and stitches
- TAC/ WC injury management
- Nurses onsite
- Family planning
- Pregnancy testing and management
- Men’s health care
- Nursing home visits
- Immunisations & Vaccinations including Covid and Flu
- Care plans
- Skin /mole management and liquid nitrogen
- Sports and recreational injury management
- Fractures and plaster casts
- Counselling
Same-day Appointments
for Urgent Needs
Sick kids, sudden illness, or injuries — we'll fit you in when you need us most. We understand that health concerns don't follow a schedule.
Experienced
Independent GPs
Our nine qualified general practitioners each bring their own expertise, from women's health to acupuncture to sports medicine.
Comprehensive
Medical Services
From childhood vaccinations to chronic disease management, mental health support to minor procedures — we cover the full spectrum of family healthcare.
House Calls
for Regular Patients
Home and nursing home visits are provided by some of the doctors for their regular patients. Please ring before midday to arrange.
MEET THE MEDICAL TEAM
Expert Care From Experienced GPs
All doctors are independent practitioners who take pride in delivering personalised, high-quality care. Balwyn Health Care provides facilities and services to each independent G.P.
Each brings their own expertise to ensure you receive the best possible treatment.
- Dr Mary-Anne Lancaster
- Dr Jane Froster
- Dr Edward Tsui
- Dr Shaw Tan
- Dr John Kondopoulos
- Dr Abhishek Singh
- Dr Jan Norton
- Dr Katherine Lok
- Dr Vicky Cocotis
Dr Mary-Anne Lancaster
Women's Health & Cosmetic Medicine
Dr Jane Froster
Women's Health & Antenatal Care
Dr Edward Tsui
GP Examiner & Medical Acupuncture
Dr Shaw Tan
Preventative Medicine & ENT
Dr John Kondopoulos
Children's & Men's Health
Dr Abhishek Singh
Skin Cancer & Sports Medicine
Dr Jan Norton
Women's & Mature Age Health
Dr Katherine Lok
Women's & Children's Health
Dr Vicky Cocotis
General Practice
Balwyn Health Care SPECIAL SERVICES
Advanced Care Under One Roof
Going beyond everyday care to support your health at every level
From skin checks to ear microsuction and cosmetic treatments, access a range of specialised services available right here at Balwyn Health Care.
BOOK APPOINTMENT
Skin Clinic
Professional skin checks and mole assessments with Dr Ash Singh. Early detection is your best protection against skin cancer. Annual checks recommended.
Ear Microsuction
Ear microsuction is a gentle, precise procedure using a fine suction device and microscope to safely remove ear wax and carefully assess your ear health.
Cosmetic Medicine
Subtle enhancements with Dysport and dermal fillers. Dr Mary-Anne Lancaster offers natural-looking results with complimentary consultations.
Telehealth Consultations
Can't make it to the clinic? Consult with your doctor from home via phone or video. Available with all doctors during clinic hours.
Fees - General Practioner’s
(Indicative guide 1-7-2025)
MONDAY TO FRIDAY
Standard Consultation Time
- Standard Consultation$98
- Health Care Cards / Commonwealth Seniors Health Cards / Students 16+$88
- Pensioners / Child Under 16$78
Telehealth
- Telehealth (Phone Or Video)$88
Medicare rebate $43.90
Concessions applied at doctor's discretion
MONDAY TO FRIDAY
Long Consultation Time
- Long Consultation$153
- Health Care Cards / Commonwealth Seniors Health Cards / Students 16+$141
- Pensioners / Child Under 16$129
Saturday Mornings
Please note that all medical consultations on Saturday mornings are charged at the minimum private rate of $98.
WHAT TO KNOW BEFORE YOU VISIT Balwyn Health Care
Booking Information
Billing & Payments
This is a privately billing clinic. Medicare rebates apply.
Doctors may choose to bulk bill some services but this is at the discretion of each independent practitioner.
**Please pay at the time of your consultation to avoid delays with future bookings.
An account keeping fee of $5 is added for accounts taken. Fee schedules are displayed in the clinic and on this website.
Saturday appointments are private billing only—no concession rates apply.
Prescriptions & Medical Certificates
These are legal documents and can only be issued after a face-to-face, normal or telehealth consultation. Standard fees apply.
Test Results & Follow-Up
Most results require a follow-up appointment with your doctor. Even “normal” results may need discussion or further investigation.
If you call about results:
- Urgent or abnormal findings: A nurse will contact you promptly
- Normal results: You’ll receive an email or SMS within 48 hours
MORE BOOKING INFORMATION
Repeat Prescriptions
Repeat prescriptions without consultation cost $10 (payment when collecting). Generally provided only if you’ve visited within the last few months. New prescriptions require a consultation. Patients requiring Authority Scripts must book an appointment.
Preventative Care Reminders
All doctors are committed to preventative care. With your permission, your doctor may send reminders for health services appropriate to your needs.
Your Privacy Matters
The security of your personal health information is taken seriously. Your medical records are only accessible to authorised staff members. A copy of the full privacy policy is available in the “Documents” section of this website.
Your Feedback is valued
Your experience matters to the management team. Pick up a feedback form at reception or speak directly with any Balwyn Health Care member if you wish to provide feedback or suggestions to help improve the quality of care.
